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Help and support

Thank you and good luck!

You can find all your purchases and games in your history.
Get your 3rd bet 1/2 price!
US Power
Buy 2 games and get your 3rd game half price on the world's biggest lottery - US Power!
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10% off Keno 24/7
Keno 24/7
Get the chance to win $10 million every 4 mins - 10% off your next Keno 24/7 cart
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25% off Cash 4 Life
Cash 4 Life
The chance to win $1000 a day for the rest of your life! 25% off your next Cash 4 Life cart
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We can't predict a future draw - but we know everything else

Our Help section aims to answer all your questions regarding online lottery betting, scratchcards or games. If you have any questions, we are available via email around the clock to take your queries. Click on the green contact button on the top right of your screen to send us your message.
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Account verification
Please verify your account by following the steps. Learn more
Please email to us the below:
  • Proof of Identity - a copy of your passport / ID Card
  • Proof of Address - a copy of a utility bill or bank statement (dated within 6 months)
  • A picture of yourself (a selfie) holding a written paper that shows your email address and the word ‘Lottoland'
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Wellbeing Responsible gambling

Lottoland and this website is operated by EU Lotto Ltd (company number 109514 and registered address Suite A, Ocean Village Promenade, Ocean Village, Gibraltar GX11 1AA). EU Lotto Ltd is licensed and regulated by the Government of Gibraltar and regulated by the Gibraltar Gambling Commissioner under the Gibraltar Gambling Act 2005 (Licences: RGL 085 & 066).

Lottoland is not an official lottery operator and does not buy any lottery tickets on behalf of the Customer. Instead, Lottoland allows Customers to make bets on different lotteries and if a Customer wins a bet, then they will be paid directly by Lottoland and not an official lottery operator.


This is a real money gambling app/site. Please gamble responsibly and only bet what you can afford.

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